Payment & Security

Your security is paramount to us. Our site has the highest level of security to protect your personal data. We do not store your card details in any way when we process your order.

You may pay via all major credit and debit cards, or using a PayPal account. Payment is processed via PayPal. You DO NOT need a PayPal account to pay. If you are having problems processing your payment you can call 0121 601 0109 Monday to Friday 09:30 – 14:00 or email us your telephone number and name to and we will call you to help. Please note, we will NEVER ask you for your card details and you should never email them.

We allow you to pre-order certain products with a non-refundable deposit. This secures your allocation of that product when the item is released. As the release date approaches, you will receive an email requesting you pay the balance. This must be paid within 48 hours otherwise the allocation may be offered to someone else.