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BIG Rewards - available to all registered accounts free of charge!

BIG Loyalty
Introduce a Friend
Review your Purchase

BIG Loyalty Scheme

We truly appreciate your custom and want to see you visiting again and again, so we are thrilled to announce our new BIG Loyalty Scheme!

How does it work?

It's simple...every order you place in your registered account build up points, that you can convert into cash using the E-Wallet to spend in our store! Every £1 spent earns 2 points (excluding delivery charges). Every point is worth 1p. On top of this we will send you secret bonuses when you are registered, the more you spend the more secret bonuses you earn! Points will issue 7 days after dispatch of your order. Returned goods will deduct points. Best of all, there's no limit to how many points you can earn. Points last 365 days (1yr) from issue, and converted points must be used within 90 days.

How do you redeem?

Redeeming your points is easy. Login to your account, and click "Reward Points" under your name and choose how many you want to convert into E-Wallet cash. When you checkout you will be asked if you want to use your E-Wallet cash, simple! If the E-Wallet doesn't cover the whole order, you will just need to pay the remaining balance as normal.

Introduce a Friend

Love Big Country Store? Don't keep it to yourself, we want you to tell your family and friends all about us! Earn £5 for you and £5 for your friend when they place their first order with us.

How does it work?

From your Account menu, click "Introduce a Friend" and enter their name and email address. You don't need to do anything else, we will drop them an email with a link - when they place their first order from that link you will be notified once we've dispatched it with your voucher, and they will receive an email with their voucher. Simple!

Your voucher can be used on our website (single use per referral, can't be used with any other vouchers). You can have UNLIMITED REFERRALS! 

How do you redeem?

Redeeming your voucher is easy. Simply checkout as normal and enter the emailed discount code in your bag, the funds will automatically deduct from your purchase.

Review your purchase

We're confident you will love our products, so why not leave a product review? Not only do reviews help other customers find their perfect product, we will also send you a little thank you!

How does it work?

We will email you a link to review your purchase 1 week after dispatch, you must use the link in the email! When you write a review on a validated purchase within 30 days of delivery (returns excluded), we will send you a 5% off your next purchase voucher, just to say thank you. 1 voucher per order, you can leave reviews on all products purchased and be part of the BIG Community. You can also post a picture on the Customer Gallery from your account of you new purchase in use.

How do you redeem?

Redeeming your voucher is easy. Simply checkout as normal and enter the emailed discount code in your bag, the funds will automatically deduct from your purchase. 

 

Price Match Guarantee

Price Match Guarantee

Found the same product somewhere else online but its cheaper? Then click the PRICE MATCH button on the product and fill in the form. Where possible, not only will we match it, we will BEAT IT!

How does it work?

Once you have filled in the form we will get back to you within 24 hours. As long as we can verify that:

  • The product is the same item
  • The product is in stock with the comparison site
  • The product is not discounted by use of a promo voucher

then we will add a credit to your E-Wallet on your account for the difference + 5% more that you can use against your purchase. You will need to have registered your account/created a log in with us first so that we can apply the credit. Price Match orders cannot be used with any discount codes.

How do you redeem?

Redeeming your E-Wallet credit is easy. Simply checkout as normal and you will be asked if you want to use your E-Wallet cash, simple! You will just need to pay the remaining balance as normal.

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