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BIG Rewards for all our customers

BIG Points
Introduce a Friend
Review your Purchase

BIG Points

We truly appreciate your custom and want to see you visiting again and again, so we are thrilled to announce our new loyalty scheme - BIG Points!

Launching soon, but you won't miss out, all orders placed on our new website since Go Live (Feb 17th 2021) will have their points earnt added automatically as a BIG thank you.

How does it work?

Earn 5 points for every £1 you spend in store! Points are issued 30 days after dispatch. Returned goods do not earn points. Best of all you don't need to do anything apart from enjoy your spending, we will automatically email you £5 off voucher to spend as you like for every 500 points earnt. Best of all, there's no limit to how many vouchers you can earn.

How do you redeem?

Redeeming your voucher is easy. Simply checkout as normal and enter the emailed discount code in your bag, the funds will automatically deduct from your purchase. Vouchers will be sent in £5 denominations and must be used separately.

Introduce a Friend

Love Big Country Store? Don't keep it to yourself, we want you to tell your family and friends all about us! Earn £5 for you and £5 for your friend when they place their first order with us.

How does it work?

From your Account menu, click "Introduce a Friend" and enter their name and email address. You don't need to do anything else, we will drop them an email with a link - when they place their first order from that link you will be notified once we've dispatched it with your voucher, and they will receive an email with their voucher. Simple!

Your voucher can be used on our website (single use per referral, can't be used with any other vouchers). You can have UNLIMITED REFERRALS! 

How do you redeem?

Redeeming your voucher is easy. Simply checkout as normal and enter the emailed discount code in your bag, the funds will automatically deduct from your purchase.

Review your purchase

We're confident you will love our products, so why not leave a product review? Not only do reviews help other customers find their perfect product, we will also send you a little thank you!

How does it work?

We will email you a link to review your purchase 1 week after dispatch, you must use the link in the email! When you write a review on a validated purchase within 30 days of delivery (returns excluded), we will send you a 5% off your next purchase voucher, just to say thank you. 1 voucher per order, you can leave reviews on all products purchased and be part of the BIG Community. You can also post a picture on the Customer Gallery from your account of you new purchase in use.

How do you redeem?

Redeeming your voucher is easy. Simply checkout as normal and enter the emailed discount code in your bag, the funds will automatically deduct from your purchase.

 

 

Price Match Guarantee

Price Match Guarantee

Found the same product somewhere else online but its cheaper? Then click the PRICE MATCH button on the product and fill in the form. Where possible, not only will we match it, we will BEAT IT!

How does it work?

Once you have filled in the form we will get back to you within 24 hours. As long as we can verify that:

  • The product is the same item
  • The product is in stock with the comparison site
  • The product is not discounted by use of a promo voucher

then we will add a credit to your Digital Wallet on your account for the difference + 5% more that you can use against your purchase. You will need to have registered your account/created a log in with us first so that we can apply the credit. Price Match orders cannot be used with any discount codes.

How do you redeem?

Redeeming your voucher is easy. Simply checkout as normal and enter the emailed discount code in your bag, the funds will automatically deduct from your purchase.

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